Shipping Policy

Effective date: September 17, 2026

This page explains where Integrasco delivers, how long it takes and what it costs — which, for shipping, is nothing.

Where we deliver

We ship to addresses in all 50 US states. We do not currently ship internationally, to military APO/FPO addresses or to freight forwarders, and orders with such addresses may be cancelled and refunded.

One service, free

Every order goes out by standard shipping, and standard shipping is free — no minimum order value and no code needed. We do not offer expedited, express or scheduled delivery.

Processing

Orders are processed within 0-1 business days, Monday to Friday, excluding major US holidays. Orders placed after 2:00 PM MT are processed on the next business day. Larger items or multiple-item orders may occasionally ship in more than one parcel; you will receive tracking for each.

Transit time

After dispatch, standard delivery takes 2-3 business days to most addresses. Rural or remote locations, severe weather and carrier disruptions can add time; we will keep you informed if we learn of a delay.

Tracking

As soon as your parcel is collected by the carrier we email you a tracking number. Use it on the carrier's website to follow the parcel to your door. If the tracking has not updated for several days, contact us and we will chase it.

Costs at checkout

Checkout shows the product price and any applicable sales tax before you confirm. Because shipping is free there is nothing else to add; there are no handling or fuel surcharges.

What delivery includes

Parcels are delivered to the address given at checkout, to the door or the building's usual delivery point. Free shipping does not include in-home delivery, assembly, installation or removal of packaging. Please check the address carefully before ordering — we cannot redirect a parcel once it is with the carrier, and re-delivery of an item returned to us because of an incorrect address may be charged.

Lost or delayed parcels

If your parcel is marked as delivered but has not arrived, check with household members, neighbours and your building's mailroom first, and allow one more business day — carriers sometimes scan early. If it still has not appeared, or if a parcel is significantly later than the estimated delivery window, email us and we will open a trace with the carrier and put it right.

Damaged on arrival

If a parcel arrives damaged, tell us within 72 hours of delivery with photos, as described in our Refund & Returns Policy.

Contact

• Email: support@integrasco.com
• Phone: +1 (623) 861-8452
• Hours: Monday-Saturday, 9:00 AM - 6:00 PM MT